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How We Receive Information and How We May Use It

We only collect information about you if we have a reason to do so – for example, to provide our services, to communicate with you, or to make our services better.

We collect information in two ways: if and when you provide information to us and automatically through our website.

Let’s go over the information that we collect.

Information You Provide to Us

We collect information that you provide to us as part of doing business. The amount and type of information depends on the context and how we use the information:

Communications with us: you may provide us information when you contact us, such as your email address and phone number.

Also when you request a quote from us; we may require additional personal information to process the quotation.

Billing information: if you purchase one of our services as either a business or as an individual, you will be required to provide additional information required for billing and banking, such as your name or business name, VAT registration number (if applicable), and contact information.

Information We Collect Automatically

Cookies and tracking: We use cookies and similar tracking technologies on our website to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.

Users can control the use of cookies at the individual browser level. For more information about our use of cookies and other tracking technologies, as well as how to opt out of the use of cookies, please refer to our How NicosRossos.com Uses Cookies section below.

How We Use Information

We use information about you as mentioned above and as follows:

To provide our services to you: for billing purposes.

To send you important notifications: for example, we may inform you of temporary or permanent changes to our services, and changes to our privacy policy.

To communicate with you and provide customer support.

To reiterate, the information provided by you is used solely for the purposes of conducting business.

How NicosRossos.com Uses Cookies

Cookies are used in order to make our website work and to make it work more efficiently.

Cookies are broken down into the following categories:

  • Strictly Necessary
  • Performance
  • Functionality
  • Marketing

Strictly Necessary

PHPSESSID
Used for managing your sessions on our website. It is persistent and expires once you close the browser tab or window that the website is in.

wordpress_test_cookie
Used to check if cookies are enabled on your browser. It is persistent and expires once you close the browser tab or window that the website is in.

Functionality

hasConsent
Used for when you click to close the privacy notification when first visiting the website. It will keep that closed state for a year or when you clear your browser history.

Performance

Google Analytics
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Marketing

Facebook/Meta Pixel
These cookies are set by Facebook/Meta as part of their embedded services on our website (clicks, likes, sharing etc.).

How To Change Your Cookie Settings

Most web browsers allow some control of most cookies through the browser settings. Please visit the browser developer’s website to find out how to change these settings.

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out Browser Add-on.

Personal Data and GDPR

Request to Have Personal Data Amended, Removed or Deleted

Under the GDPR you have the right to ask for access, amend, remove or delete your personal information. Once Nicos Rossos Insurance Brokers have verified your identity we will process your request as required within 30 days.

If you would like to make a request for access or to amend, remove or delete your personal information please contact: dataprotection@nicosrossos.com

Do keep in mind that billing information, such as invoices and receipts, that contain personal information can not be deleted from record as required by law.

Notification of Breaches

In the unlikely event that our computer systems are compromised and there is a potential loss of confidentiality we will report this breach to you.

In the unlikely event that personal data is taken or exposed from Nicos Rossos Insurance Brokers records without our consent, we will provide reports surrounding that exposure within 72 hours of being notified of such an event and take any action necessary to restore security of your personal data.

Complaints Procedure

If you have a complaint about the way your data is stored or handled by Nicos Rossos Insurance Brokers, please contact us at: dataprotection@nicosrossos.com

Changes to Our Privacy & Cookies Policy

This privacy policy may be changed by Nicos Rossos Insurance Brokers at any time. Any changes to our Privacy & Cookies policy will be updated on our website. If you have any questions or concerns, please email us at dataprotection@nicosrossos.com.